Unsolicited Sales Contacts by Company

• Audrey Collins
• Contact #1 (9/1/22)
• Services: Endorsement?
• Cost: Unknown
• Audrey called and left a voicemail about how my book had been endorse to her by a “team of book agents” and they wanted to “represent me to be endorsed to traditional publishers”. That was it. She left a phone number and asked that I call her back.
• At the time, I was busy with a number of other things so I opted not to return her call thinking that if their interest was serious that she would either try again or send me an email. No subsequent call came on the matter nor was any email received from Audrey or anyone else from Bookside Press.
• Contact #2 (10/12/22)
• Services: Display my book in a bookstore?
• Cost: Unknown
• Audrey called me again and left a voicemail. This message made no reference to her previous call or desire to rep my book to publishers. Instead, this message suggested that the company had opened a brick & mortar store in Toronto and they were interested in displaying my book in their store.
• I waited until after hours and called Audrey back at the number provided. Interestingly enough, the number provided routes back to Orange, CA (as do many of the spam/scam calls I get) despite Audrey’s message suggesting she was located in Canada. I left Audrey a polite message indicating that her messages had not come through cleanly, likely due to them using a VOIP service to get a continental US number and them not having a great connection speed, and I asked that she send whatever information she had to the email address listed on the press release where they got my phone number but I also provided the same email address as part of my message just in case.
• Audrey called back the next day and left another message that she would be sending me info via email soon. I’ve still not received any email from Audrey and I monitor both my inbox and my Spam box for contacts from groups regarding my books.
• Here are some fun facts that I’ve found so far about Bookside Press:
• Their FB page dates back to July 2020
• They show a business address in Toronto, Canada
• A Whois lookup on their web domain shows it was created in Dec of 2021.
• They have no entry currently with the BBB
• Their website looks like a cross between vanity publisher and a promotion manager provider but nowhere on the website does it discuss rates. Although there is a link to their refund policy prominently listed in the page’s footer.
• There’s not much information to go on either way to say how valid or reputable of a group this company may be which is what lands them on this page. The fact that their number comes from Orange, CA like so many others that are associated with questionable companies, they have no listing with the BBB, their website and FB pages appear to be new, and the same person has called me twice with two very different messages regarding my book definitely is enough to give me concern.
• The main thing that really caught my attention was Audrey’s message about wanting to show my book in their store. In my message to Audrey, I advised that my books were publicly available through all standard distributors so if they wanted to put my book in their store that they were more than welcome to acquire copies through the distributors like any other retail outlet. I know that’s not what she was trying to get at but I felt playful.
• Update 10/19/22: A week after Audrey’s voicemail which prompted my reply later that day, I finally got an email from Audrey with some “details”. The email had no real content in the body but included an attached “agreement” that was named “Maple Staple Consignment Agreement”. The file consisted of almost no valuable information. It gave the impression that Bookside Press offered different marketing packages that would include X number of my books to be on display in their store, 1 social media post, etc. The file did not list any details about how the plans worked, only what they supposedly included. There were no prices listed or anything of the like. It looked entirely tailored to intrigue others into having phone calls but absolutely provided no real information. This email was almost immediately followed by another phone call, which also went to voicemail, in which Audrey mentioned turning my book into a movie (HUGE RED FLAG!!!). I would reply to the email the next day an call out the insufficient and underwhelming amount of data in her flyer AND her mention of other services in her voicemail that did not interest me. It was an attempt at a polite but clear rejection of their services. Later that day, Audrey replied with questions regarding my goals for my books. I replied with a simple statement that my goals did not include their services at this time and I left it at that. Audrey did not reply so hopefully that means she understood the message’s intent.

Christian Works Media

• Ryan Scott
• Contact #1
• Services: Paid advertisement time in the form of an author interview on the radio show "This Week in America" with host Ric Bratton (the same thing Julia from Book Bean tried pitching to me a week earlier).
• Cost: $899 (it is also worth noting the $200 price difference between this "group" and Book Bean)
• So far I have only received an email from Ryan that included the same template content about how securing my spot on one of Ric's upcoming shows and how widespread my appearance would be given Ric's impressive background and how it would increase my sales by helping me reach my target audience.
• They do have a basic website but no information about them on the BBB's website. I don't find a Facebook page for any group with that name. A quick Google search for the company name only found the website for the group but no immediate posts either praising or criticizing the group.
• I politely replied to Ryan and indicated that I would want to speak with authors who successfully used their services previously. I made it clear that there was not an expectation for him to give me personal contact details for those authors but instead directed him to share my email address (which he clearly had since he emailed me first) or to direct them to contact me through social media (and I provided him my social media information). All that is left now is to wait and see if Ryan replies and if so, what that reply includes.
• Update 5/6/2021: It has been a week since I replied to Ryan saying that was interested in hearing what he could tell me about the service and suggested that he suggest one of their success stories to reach out to my social media account on their behalf but I’ve heard nothing in response.
• Update 5/25/21: Still no response. I guess the mention of references was enough to scare Ryan away for good. Who would have thought that something so simple would scare someone so completely as to never respond. I guess if it were a legit offer that a response might be warranted but if its a scam then I can't be too surprised.
• Update 6/14/21: Still no response from Ryan, although I did get a call and an email from someone claiming to work for the same group (see below). I still think this group is questionable. Initiating contact with a new name but the same information doesn't instill a great deal of confidence either.
• Contact #2
• Services: A website
• Cost: $499
• Yes, this is the same Ryan Scott (I assume given the same email address) that contacted me a few months earlier about doing a "radio" interview on Ric Bratton's podcast show.
• I didn't even entertain a conversation with Ryan. I replied to his email and let him know that I currently have a website and that I was not interested in their services. I added that I had his contact info so if I changed my mind in the future that I would contact him. In addition, I asked that he remove me for their mailing lists given this was no less than the third contact I've had from their group this year.
• Contact #3 (Nov. 5, 2021)
• Services: Social Media marketing for my book
• Cost: $199 (Special)
• Same Ryan Scott as above. I guess he didn't bother to remove me from his mailing list after my last request which just goes to show their true nature.
• Contact #4 (June 23, 2023)
• Look who's back on the list after a long absence!! It has been nearly 2 years since Ryan last emailed me. After his last email in 2021 I reiterated my request to be removed from their mailing list. It seems that my request worked for a little while but not permanently as I had hoped.
• Services: to be featured in Authors Grand Magazine
• Cost: $25-$75
• Ryan's email is the same HTML formatted email with embedded images as always. Apparently Authors Grand Magazine is a digital magazine (available online only) that if I pay them a small fee that they can get me a spotlight interview in as well as promotion on multiple "pages" geared towards authors.
• There were 3 packages offered in Ryan's email. Each package had its own cost associated with it. Option 1: $75. Option 2: $49. Option 3: $25.
• A quick review of the website for Authors Grand Magazine shows that it is based out of New Zealand and the Philippines. While legit businesses may exist there, far too many companies that I've found suspect over the years have been associated with the Philippines. That is now something of a red flag for me that automatically gets my guard up.
• A whois lookup on the domain shows something similarly concerning. The domain was registered on June 10, 2023.
• There appears to only be 1 issue of the magazine posted on the website that shows June-July, consistent with the new domain registration dates I found above, despite the website having copyright dates back to 2020. How does a 3 year old website/magazine have a domain registration that is only 2 weeks old with 1 digital issue available?
• Looking through the website, there a bunch of picture of what I assume are to be authors that were previously included in other issues but you can't click on anything to read their interviews, see what books they've written, or anything. It is a completely pointless and useless slideshow on an otherwise minimal website.
• They have a Book Spotlight and a Books to Buy section on the website too but neither of them work. It is a basic slideshow of images that visitors can't click to learn more or even buy as the section title would suggest.
• I'm not saying the magazine is a scam but the quality I see certainly deems it unworthy of a higher cost than what Ryan's email suggests. Either way, I think I can find a better use of my money than to be included on a website with no functionality that doesn't drive traffic to my books.
• Cyrus Lee
• Contact #1
• Services: Just like his colleague Ryan who reached out to me at the end of April, Cyrus wanted to book me on the Ric Bratton show! This is like the third person to contact me in reference to this show.
• Cost: $780. Still more than the price quoted by the person from Book Bean but less than his fellow colleague.
• Cyrus initiated contact with me via telephone roughly a week ago. It showed as a number from California. I didn't answer and he left a voicemail. It was a bit hard to understand. I had to listen to his message a few times before I understood even his name but I was never fully able to understand what it was he was trying to sell me. I could make out something about an author selected for a live interview but that was about it.
• I tried to call Cyrus back twice but never reached him. On the second attempt, I left Cyrus a voicemail asking him to send me the details of his offer via email and provided him with my email address (though I'm sure he had it from the press release where he found my phone number). I received the email from Cyrus on Friday, June 11, and it included the same templated sales pitch for Ric Bratton's show that I had already received from his colleague Ryan and Julia @ Book Bean. I replied letting him know that someone from his group had already approached me with a similar offer but that I would require the same thing from him as I had his colleague, references of previous clients. Again, as my usual spiel, I was very explicit in my request that I did not expect Cyrus to provide me with private or personal details of these individuals but that I would like for him to give them my email address or social media contact information so they could reach out to me. As of 6/14/21, I am awaiting to see if Cyrus will reply. His colleague Ryan never responded after I made my request for references, let's see what Cyrus does.
• Update 6/16/21: Surprisingly, Cyrus replied. When prompted for references, most others simply fall off the face of the planet and never reply but Cyrus did. Not surprisingly, he did not provide me with any information regarding my request. In fact, it was pretty much the opposite. He stated that I was the first to ever ask for references and then immediately in the next sentence started asking what it would take for us to do business today. Really? I point blank said "no reference, no deal" in my first email so that question was answered before it was even asked. The best he had to offer in this email was a "I guarantee you will love it!" statement which is not very reassuring. I replied to reiterate my requirement for references. I also took the opportunity to remind him that they contacted me to sell me their services despite no prompting from me so it was up to him to prove the value of what he wanted to sell me, not for me to determine the value of what I was wanting to buy simply because I was not wanting to buy their services prior to them contacting me first. Also interestingly, he did not seem concerned or curious about who else from his organization may have contacted me previously despite me pointing that out in the beginning of my initial response.
• Update 8/5/21: Cyrus never replied to the second email. The fact that in order for our two groups to do business would require them proving that they can deliver what they claim to sell is too much to ask or even warrant a reply makes me feel pretty confident that they are either a scam or know the product they're selling to be ineffective at best.
• Glenn Sanders
• Contact #1
• Services: Los Angles Times Festival of Books
• Price: $599
• First contact from this individual but not the first contact from this group.
• Got am email from Glenn on 1/12/22 with some pretty basic information about the L.A. Times Festival of Books (which looks like it might be a legit event). Glenn's email said for $599 that they would do a "Book Display" for the 2 day event and some ad in the L.A. Times magazine. Aside from those details, the majority of the information was about the event and almost nothing about what i got beyond a "Book Display" and magazine ad. It did not include any sample ads from previous years, display mock-ups or example photos. There was nothing in the initial email that described in any level of detail what was to be obtained for this fee of practically $600, what the expectations were, what the goal or results were to be, just nothing.
• I replied to Glenn's email later the same day. I asked for particulars about how this worked. What would I get out of it. What I might be responsible for outside of the fee. What they would provide. What they would do with my book. I asked for sample ads and as always, references. I didn't go as far as to say the usual "no references, no deal" but I'm always keeping that in my hip pocket. I'm curious to see what Glenn says this $600 fee actually covers.
• Funny enough, Glenn's email contains a fun typo in the signature line. The company's website is misspelled and doesn't work. That's not to say that it isn't intentional but I still find it funny. I am still deciding on whether or not to point it out.
• I also reached out to the Festival of Books group to see if I could verify if this group was indeed a registered exhibitor for the event. I suspect I may not get a reply for a few days and even then it might be a long-shot to get confirmation of anything.
• Update 1/13/22: It has been 24 hours since I replied to Glenn with my questions and requests but have not received any reply. However, I have received a reply from the organizers of the Festival of Books who have confirmed that Christian Works Media is NOT a currently registered exhibitor at their planned event. Huh? How can Glenn sell me promotion in their booth at the fair if they aren't registered to attend the fair? Sounds a bit fishy.
• Update 1/19/22: It has been a week since I replied asking for examples and details but have yet to get a response from Glenn Sander. Color me surprised!
• Update 2/1/22: Still no reply from Glenn. His silence speaks volumes!
• Contact #2
• Services: Something about an interview on Daily Spark TV with Dr. Angela Chester.
• Cost: $899
• As per the usual spiel, the email came unprompted to my Inbox with the entire pitch formulated in an HTML based message. There really was nothing too eye catching about the proposal. It suggested that if I paid them $900 that they would give me a 30 minute interview on some lady's "TV" show that airs in 3 major areas; Atlanta, NY, & LA. Of course this is a show that I'm unfamiliar with but any show that you have to pay to be on is less of an "interview" and more of a paid advertisement. Essentially it sounded more like they wanted me to fund an infomercial on some small-time public access show. And considering the various other things that this group has unsuccessfully tried to sell me over the past few years, I already was skeptical of whatever Glenn's email had to offer even before I opened it.
• I politely replied to Glenn within an hour of receiving his message. My reply was the standard "I would like to talk with other authors who have used your services before proceeding". A similar line was give in my reply to Glenn's last attempt to sell me representation by his group at a book fair that they weren't registered to attend and like that last email, I didn't expect to get a reply from Glenn.
• Surprisingly, Glenn replied the same day but with the typical we can't give our reference info excuse. Instead, he referred me to the links he provided in his original email. How thoughtful to direct me to your own marketing materials that are in no way biased about your products/services as a form of reference to a hesitant prospect. Why didn't I just think to look at that information and take its word for how awesome their group is instead of wanting to talk to a real person who has had first-hand experience in dealing with them. Ugh, how short-sighted am I?
• I did really appreciate Glenn's attempt to assuage my concerns about the validity of group by including the statement, "I mean you no harm and deceit," in his reply. How can you not trust that? I mean, he contacted me to sell me a service I never requested and then only offered his biased marketing email as a foundation of trust along with such a reassuring sentiment in his follow-up email in which he directly refused my request to speak to references willing to discuss their experiences with his employer.
• Given that Christian Works Media seems to contact me regularly with poor attempts to sell me services that I seriously question their ability to deliver, Glenn never bothered to respond to my request for references in his last attempt to sell me something they weren't even a part of, and now his outright refusal to do so, I politely reminded Glenn that he was the one trying to sell me something, that he was the one who sought me out and not the other way around, and then I asked him to never contact me again unless he was willing to provide references because I would not conduct business with him or Christian Works Media without them. Let's see how that goes.
• Tina Jones
• Contact #1 [10/20/2023]:
• Services: guest at "Passionaire Magazine" The Podcast"
• Cost: $199
• Got an email from Tina about being a "guest" on a podcast. I'm not sure how much of a guest spot it is when I have to pay to be the guest. It says I'm invited to be a guest but what it really means is they're inviting me to pay them money.
• This is far from the first time that anyone from this group has contacted me, albeit it has been a while since I've heard from this group so I'm already not interested just based on previous interactions and research. I replied back to Tina politely declining the "invitation" to give them money and asked to be removed from future mailings.
• Contact #2 [10/20/2023]:
• Services: "Get featured in Pen & Page Magazine!"
• Cost: Packages mentioned in the email ranged from $25 to $45
• I got this email a whopping 60 seconds after Tina's first email. Even at those prices I'm not interested. $25 is not a significant amount but the pitch doesn't make me feel that there is even any value offered for that price. When I look at what's in the email I'm thinking I'd have a better return on my money if I just Cash App'd them $25 for the hell of it.
• I simply copied my reply from her first email and sent it as a reply to this on too. This means that for the 2nd time in 1 day that I politely declined Tina's invitation to waste my money and for the 2nd time in 1 day I asked to be removed from their mailing list.
• Update [10/21/23]: Tina replied with a "Will do" which I'm assuming means that she will remove me from their mailing list but only time will tell. For the time being, I'm happy that Tina had the courtesy to acknowledge my reply and request.

Citi of Books

• James Lewis
• Contact #1 (November 16, 2023)
• Service: Put my book on their shelves
• Cost: Unknown
• My phone rang and the caller id simply said "TELEMARKETER". As usual with such calls, I let it go to voicemail. A few seconds later there was a message from James in broken English about my books and his company's interest to put my book on their store shelves, which wouldn't require me since my books are available through standard book distributors. There was no mention of anything else, just some generic platitudes about my books and a phone number that I could reach him back. As with my other contacts, I dove in to see what I could find about Citi of Books
• Their web domain was created in July of 2022 and their Facebook page was created a few weeks later in August. Their website is the same cookie cutter website of other marketing groups that appear on this page. I didn't see a lot of specifics and no pricing, only a website that felt familiar, in a sense. The Facebook page has about 9k followers but none of them are public. There seemed to be several basic posts on the page but nothing to get too excited over.
• I attempted to reach out to an author tagged in one of their recent posts on their social media pages to see if I could pick their brain about their experience with this group. I am waiting to see if I get a reply.
• I checked out the group on the BBB website. The dates on the BBB profile match the dates from the website and FB creations, the company has been around for about a year to this point. The company is NOT accredited with the BBB. I found 0 reviews (positive or negative) and only 1 complaint. However, that 1 complaint was rather serious. The author claimed to have paid over $12,000 to the group and had the position of Citi of Books had not fulfilled their part of the agreement, was not responding to his calls and concerns, and was unwilling to refund his money. I've seen other groups with more complaints in that length of time but the allegations and sums included in this complaint was worrying on its own to me.
• I checked the Writer Beware list but did not find this group among their comprehensive list. Now, it could just be that they are still new enough that they haven't made their way on to the list yet or perhaps they're on the list but under an old name. Some of these groups have been known to change names from time to time when a name becomes too sullied to be effective in their "sales" process. Or maybe this is a group that doesn't belong on that list. I can't say which, only that I know I didn't find the name "Citi of Books", or a variation thereof, in their alphabetically ordered list of company names.
• The hours of operation listed on their website are also rather unusual. 11am-9pm, though it doesn't say which timezone. The company's physical address is in New Mexico which leads me to believe they are Mountain time.
• If you do a reverse number lookup on the number James called from, it just shows as a toll free number but does show to have been reported by others as a "Scam Caller".
• I have no interest in doing business with this group at this point but I am curious to know more of what James is trying to sell. His voicemail suggested putting books on shelves so I'm curious to see if this is another of those consignment models or if it is a republishing pitch. Maybe both? I'll wait until after their business hours, assuming the timezone is correct, and leave him a message to contact me via email. Not only do I have concerns about trying to have a conversation with the individual from the voicemail but this way I can have in writing whatever they're trying to sell plus I can document my replies. CYA, you know!
• Update Nov. 17: James (or at least I assume it was James) called again today from the same number but did not leave a message this time. I did return his original call and left a message that I would prefer to communicate via email so I’m not sure why he chose to call a second time. Also, I have not received an email from James as I had requested in my voicemail. I provided my email address in the message and even spelled it out for clarity. Either he didn’t listen to my message or he opted to simply ignore my request but neither choice inspires much confidence in the group.
• Update Dec 4: Still no email from James. I did receive a call from the same number today but from his co-worker Stacy this time (see below).
• Stacy Mercado
• Contact #1 [Dec. 4, 2023]
• Services: Recommending my book to be put on some store shelf?
• Cost: Unknown
• Number: 877-389-2759
• I've decided to start including the numbers that I'm being called from. So many of them show up as "VIOP" only when doing a reverse number lookup that its hard to say which group a number belongs to. Hopefully this will help me and others to know more about who is calling when all we have is a phone number and no company name since I'm getting several messages that don't tell me who they represent (although Stacy did).
• The same message basically as the one left by James about 3 weeks ago. The only real difference I see is that James referenced all of my available books while Stacy only referenced one.
• This time there is a 1-star review (the only review posted to date) on the BBB website for this group. The review is as one might expect for such a low rating. In essence, the complaint asserts that the group failed to meet their contractual obligations, cut off contact with the author when the author requested a refund (as stipulated in the "money back guarantee" portion of the alleged contract), and has yet to receive a refund. That complaint is dated 11/25/23.
• Given that the only thing that I see changed for this group in the last 3 weeks is 2 VERY negative review, I'm still not optimistic about this group's potential.
• Update 12/5/23: I called Stacey this morning and left a voicemail indicating that for medical reasons I needed communication to be done via email. And like with James, I indicated in my message to Stacey that my books were available through major distributors for bookstores to buy and place on their shelves without any intervention with me.
• Contact #2 [Dec 6, 2023]
• Services: Recommending my book to be put on bookstore shelves, same as before
• Cost: Unknown
• I'm listing this as a 2nd contact because in Stacey's latest message its as if she has no recollection of calling me 2 days ago or hasn't realized that both books were written by the same person. Oddly, on Monday she called about Book 1 in my Ascension Legacy series but today she called about Book 3. Does Book 2 not get any love? I think its mainly because books 1 & 3 have been republished as self-published while Book 2 is still under contract with Newman Springs. But whatever the reason, this contact comes AFTER I made my request to Stacey on 12/5/23 to communicate with me via email.
• I returned Stacey's call with another voicemail of my own. This time I indicated in my message that because she opted not to communicate with me via my preferred method, especially after announcing a medical reason for that preference, that I did not want to do business with Citi of Books and that I wanted to be removed from all contact lists within their group for any current or future works published under my name. I was also sure to record the phone call as proof that I did make the request to Citi of Books via the only communication method they have provided me with to date.
• Contact #3 [12/13/23]
• I received another call from Stacey even after I left my previous message to stop contacting me. I'm not sure if my previous message didn't sink in right away or what because the extent of her message was simply, "I am leaving this message for Gary Richardson." And that was it. Nothing else. I recognize the voice from her other messages and it came from the same number so I'm positive it was Stacey from Citi of Books (again!)
• Dean Neslon
• Contact #1 [4/8/2024]
• Service: Republish my books
• Cost: Unknown
• Phone Number: 877-389-2759
• Phone automatically flagged the call as potential spam so I let it go to voicemail. Dean left a lengthy message without much detail. It was the usual spiel, my books cost too much and its discouraging buyers but if I call him back and let Citi of Books republish my work then they can fix the pricing to increase my sales.
• I called Dean back after hours and left him a voicemail stating that I wasn't interested in their offer and that I had already previously asked others from Citi of Books to stop contacting so it he chose to contact me again that it would be considered harassment and that it would be reported. We'll see how that goes.

Dream Books Media Professionals

• Cathy/Kathy Hayes

• Contact #1 (August 29, 2023)

• Services: Book to Film Adaptation

• Cost: Unknown (but likely $5000 based on reports from others)
• I received a phone call from Cathy and she left me a voicemail. In the message she said she was a VIP phone campaign specialist. Cathy's message indicated that Book 3 of my series had been recommended to them by Jim Meyers ("one our trusted literary agents") and she was calling to invite me to be a part of their 3rd quarter submissions for a "book to film project." This sounds oddly familiar to the same pitch I got from New Reader Magazine not long after the release of Book 1 of this series (see above).
• Before even considering returning Cathy's call, I did some snooping on the Internet to see what I could find on Dream Book Media Professionals. The results, while not surprising, were copious.
• Firstly, I just did a simple Google search for "dreambooks media professionals reviews". Their website was number 4 in the results list. The first 3 returns were:
• https://www.scampulse.com/dreambooks-media-professionals-reviews
• https://www.reddit.com/r/selfpublish/comments/10jwq9d/dreambooks_media/
• https://www.justanswer.com/law/kasf2-dream-books-media-professional-viable-company.html
• All three of this hinted at the same thing, any company that calls a relatively unknown author offering to sell your book to a film company but only after you pay an upfront fee is likely no good.
• I did find it interesting that one of the pages also called out some of the company's poor web design, which was confirmed when I searched their website.
• I checked out their website. The DNS name was registered in Sept 2021 (so nearly 2 years ago). There really isn't much on the website to suggest how long the group has been in operation. Even the website's copyright tag in the footer only says copyright but no date. I did find part of their footer banner comical though as it has horribly bad text under each icon (see image below:"No one rejects, dislikes." "It has survived not only." "All the Lorem Ipsum on." "Many desktop page now."
• A website with such obvious errors does not give the impression of quality work and does little to inspire confidence in their ability to deliver on any promises sold. Add to the fact that the comment from someone else on one of the links above that called this out prior to my discovery made the reference 7 months before today (8/29/23) so the issue has been there at least that long, if not longer.
• I did try to find any reference to a literary agent named Jim Meyers but nothing discernable was found to suggest that this is anyone operating outside of Dream Books Media and as an internal employee of the group his name means nothing to me so what value is there to his mention? I don't get it. Who is Jim Meyers and why should I care that he recommended my book for this project? The odds are that he didn't and it was just a ploy to help entice me to sign up for whatever they were selling.
• I did my usual check for the BBB website to see if there was any information found there. Despite the website's claim that they are based and operate out of Houston, Texas, I couldn't find anything on the BBB website for this group in ANY U.S. state. The website does make admissions to having people located in the Philippines, which is also consistent with other groups that have tried to sell me similar services.
• They don't appear to have any profiles on social media sites like Facebook, Instagram, or TikTok. If you click the icons for some of these social media sites on their website, rather than take you to their social media profile page it takes you to your page and initiates a post to your page/profile promoting their website. What viable and trustworthy business today doesn't have a social media page? The absence of a better online profile smells fishy to me.

EC Publishing LLC

• Julianne Ostin (EC Publishing LLC)
  • Contact #1
  • Services: Frankfurt and Las Vegas Book Fairs
  • Cost: Unknown
  • Received an email from Julianne on 8/30/22. The email was VERY basic. It basically said they were participating in these book fairs and I wanted to have a detailed conversation with them about how my books could be a part of that just reply to her message with "YES".
  • Given the poor quality of the email and lack of real information, I'm just going to leave this one where I found it, in my Spam folder after it was auto-filtered by my mail host.
• Marshie Prieto
• Contact #1
• Services: Looked to be primarily digital marketing though the conversation did not get far enough to really establish which service(s) were being sold to me through their cold contact.
• Cost: N/A. Their website did not display any prices for any of their services that I found and given the conversation with Marshie never advanced beyond a couple of short emails, I have no idea what anything they have to offer might cost.
• This contact started as an email to me from Marshie on 7/29/21 with a very brief introduction and a request for 10-15 minutes of my time. The initial email did not include any information regarding target services being offered, promotional pricing, nothing. Just a "Hey, this is who I am, who I work for, and I'd like a few minutes of your time to discuss your needs" type email.
• I did a little poking around online looking for information on this group and basically all I found was a BBB profile which indicated they had been in business roughly 3 years, a website with minimal information, and a Facebook page that showed random posts dating back to about Feb 2019 (a little more than 2 1/2 years ago). I didn't really find anything where others talked positive about them but did find a few negative comments on the BBB page.
• I replied back on 7/30/21 to Marshie saying, "let's chat". I had expected to get a phone call setup for that quick 10-15 minute discussion that Marshie had suggested in the initial email but instead I was just greeted with another email from Marshie later that same day.
• The second email from Marshie included a picture of my book's cover art and some explanation that some Amazon Associate had recommended my book to them. From there, Marshie posed a few questions to me in the email but that was it. I replied to the email and provided answers to the questions submitted with honest feedback. I did close out that second email with a statement that I had looked through their website to see what services they provided but wasn't sure which services would be a fit for my needs but that I was open to seeing what Marshie had to say given that they are suppose to be the experts in that area.
• Update 8/5/21: That was a week ago and I have not heard back from Marshie. Perhaps Marshie thinks I would be too difficult to work with and has opted not to pursue me as a client given my feedback and blunt comments or perhaps Marshie realizes that I will not be so easily swayed into throwing away my money on empty promises. I can't say why Marshie stopped talking to me so suddenly but it does make me wonder how legit Marshie may have been given that such a simple statement could have scared them away so easily.
• Contact #2
• Services: Book fair
• Price: $1,000
• This is not a error. Marshie has made the list multiple times. Marshie reached out about 6 months ago and then again on 1/5/22.
• An email trying to get me to invest $1,000 to get my book into 2 book fairs. I did not reply. The email was another poorly formatted and rather cheap looking presentation. There was a lot of highlighting but really nothing much else to capture your attention. It was more of a fear tactic in that it talked about the raising costs of book fairs and they were my savior to get me a good deal for only $1000 to get into 2 books fairs, 1 in Tucson and 1 in LA.
• Contact #3
• Services: An ad campaign/book fair showcasing
  
• Cost: $499
• They wanted to showcase my book in the Tucson Book Festival and the London Book Festival. This of course came with an ad in their magazine, promos on social media, etc. It all sounded very similar to what Glenn had promised for the other book fair that his group wasn't even registered to attend. However, due to time constraints, I was unable to contact either group to verify this group's participation in either event.
  
• I didn't beat around the bush with this one since this is Marshie's 3rd cold call attempt to sell me something I didn't request via an email blast. I replied the same day and explained that I wanted samples of the ad and that I would require references or there would be no deal.
• Marshie actually replied shortly after my request was sent. Sadly, he couldn't provide me what I asked for. He sent some links that were busted while others went their content. Interestingly, one of the links he sent referenced the same LA Time Festival of Books that Glenn tried to sell me on (something of a red flag at this point for me).
• The real kicker was why he said he couldn't provide references. In addition to the normal "privacy" excuse, Marshie added a new twist. "They also have time on their own and we respect that." Basically, he can't provide references because his clients are busy and they don't want to bother them. Well, if my business is too much of a bother for you to get a reference for me then I'm too busy for you too!
• The main outcome of this interaction was that I replied and told Marshie that I am not interested and to remove me from his mailing list for all future offers. He replied in kind, thanking me for me feedback but nothing about removing me from his mailing list. We will see what the future holds between Marshie Prieto and myself but something tells me that I'm going to have to get a little hateful before Marshie leaves me alone.
• I did do an updated BBB search for this group and it was a mixed bag. The company shows an A- rating which isn't bad but the 2 complaints on file are concerning. One person claims that after they filed the complaint with the BBB that EC Publishing basically extorted him using his refund as leverage saying that they would only issue him a partial refund if he revoked his complaint with the BBB, citing breach of contract somehow as their reasoning. If it is a breach of contract to file a complaint when you don't uphold your end of the bargain then that sounds like a pretty shady contract to me.
• Contact #4
• Services: 2022 In-Person Los Angeles Times Festival of Books
• Cost: $1,299 (a reduced price from their standard $3,299 because my book was "recommended".
• Pretty much the same services at the same event as Glenn but at a significantly higher cost.
• I didn't even bother checking to see if EC Publishing LLC was a valid attendee for the event like I did the other group. This is the 4th unsolicited email from Marshie since my first book was released in June 2022. I just responded to this message that I was not interested and explicitly advised Marshie to stop contacting me. Hopefully Marshie will get the point and this will be the last I hear from Marshie.

Filmways Pictures Agency/Filmways Pictures LTD

• Victoria Powell
• Contact #1
• Services: Wants to make my book into a movie
• Estimated Cost: Pending
• They have an almost legit looking website that claims they've been around since 1952 but the BBB has no data on the company. Any company that's been around for nearly 70 years is going to have a history.
• Just doing a quick Google search on the company name I found 1 post where the consensus was the group was a scam and another post where someone had received the exact same email that I had from the exact same person. I am trying to reach out to that individual to see how that went for them but I'm not optimistic that they had a positive experience.
• I made it known upfront that I would require a minimum of 2 verifiable references and if they were unable to provide those then there was no point in even talking. I'm waiting to see if they reply or where this may lead.
• Update 4/29/21: It has been over a week since I replied to "Victoria's" email in which I made it clear that I would need references to be included in any discussions had. I have received no response to my reply. Likewise, my attempts to contact the individual I found online that mentioned receiving the same email I did from "Victoria" has not yielded any fruit. I had hoped to validate the company's status with someone else who had spoken with them to see what their experience was like but I can understand that individual's possible desire to not talk to strangers online.
• Update 5/6/2021: Another week passed and still no response. It seems pretty clear at this point that the mere mention of references is enough to scare Victoria away. 
• Update 5/25/21: Still no response. I guess Victoria Powell with Filmway Pictures wasn't as serious about her offer as her email suggested if the mention of references scares her to the point of no contact for 30+ days.
• Update 6/14/21: Still no response from Victoria. I am going to write this off as a scam since the mere mention of references has led to a complete lack of response from her.

Good River Print and Media

• Wayne O’Neil
• Contact #1 (10/25/22)
• Services: Unsure
• Cost: Unsure
• Received a voicemail from Wayne on 10/25/22. The message just said something me being invited to be among something called “People of Distinction”, whatever that is. The message did not really describe anything beyond the name. That statement was then followed up with a mention of a Hollywood producer eyeing my book for a movie and that this producer wanted to speak with me via Skype. All I had to do was call Wayne back to set it all up. There was no mention of who this producer was, who he represented, or anything else.
• I waited until late that evening before returning Wayne’s call. I knew it would be after hours and I could leave him a message. I explained that it is difficult for me to hear clearly on the phone and that it would be easier for him to send me an email with the information he was trying to provide. I referred him to the press release that he clearly got my contact information from since it lists both my phone number and email address.
• Update 10/31/22: Wayne called me back. He stated that he couldn’t find my email address but sent something to an address that isn’t mine nor has any similar address ever been associated with my books. His second message didn’t make any reference to the People of Distinction thing from the first call but only made mention of the Hollywood producer. He tried to make it sound urgent that I call him back about this meeting but frankly, I think this was just a sales tactic and nothing more.
• The thing that sticks with me over the course of these phone calls is why would a Hollywood producer interested in my books have someone with this group contact me about setting up a meeting? I have no business with this group. They don’t represent me. They have no association with me, my book, or my intellectual property. One would think that a Hollywood producer would reach out to the publisher of the book, not a random company that has never dealt with that author to arrange such conversations.
• Good River Print and Media is a publishing and marketing services group. They are a vanity publisher. They are not literary agents. This is not their business to facilitate movie deals for authors. It has all the markings of something akin to what others have reported by New Reader Magazine.
• Their URL was registered in October of 2020, making their website barely 2 years old. I don’t see a Facebook page under that name. I don’t see an Instagram page under that name. How does a modern company that offers marketing services to authors not have accounts on the 2 most popular social media markets? I found an entry on the BBB.org website for the company that shows it with an A rating but it is suspect. They have 3 reviews that all rate it 5 stars but the funny thing is review #2 says they worked with someone from Good River on their project and the next review posted a few weeks later was written by someone with the same name as the person review #2 mentioned as being an employee at Good River. It would seem that the reviews are written by employees to fraudulently inflate their rating. It’s all a bit suspect if you ask me.

Ingress Advertising LLC

• Alex Wayne/Alex Morris
• Contact #1
• Services: Something about a book fair based on the poorly formatted and brief email containing poorly constructed writing and sentence structure.
• Estimated Cost: Pending
• I got an email on 4/12/21 from someone with the email address header of Alex Morris but the email contained a signature line for Alex Wayne. Is Alex a recently married individual and the names don't match up because of some mismatch of data or is it just lazy scammers not realizing that the data doesn't line up? Anybody's call at this point but to say that I've become somewhat jaded and pessimistic in these situations is an understatement.
• According the BBB's website, Ingress Advertising LLC had a profile created on 4/7/21, a mere 5 days before Alex emailed me. That's not a promising start.
• Due to work obligations, I replied to Alex's email on 4/19/21 to discuss the possibility of setting up a quick phone call in the off chance this is not a scam but as of 4/21/21 I have not gotten a response from "Alex".
• Update 4/29/21: I have not received a response back from Alex. It has been over a week since I responded and indicated that I would like to include references for their work as part of any discussion. Others at least replied to play down the need for references or claimed they couldn't give me any. We'll see if a response ever comes but I am not going to hold to my breath.
• Update 5/6/2021: Still no response from Alex. All I said is that I’d want references as part of the discussion but apparently that’s a deal breaker to the point that they won’t even reply to say ‘no thanks’.
• Update 5/25/21: Still no response from Alex. It seems the idea of providing references is scary enough to them that they hide and can't even reply to say "sorry, but this isn't going to work". If just mentioning references is enough to scare them away then it only serves to increase my suspicions of their legitimacy.
• Update 6/14/21: Still no response from Alex. I'm going to write this one off as a scam. It has been 6 weeks with no contact from the group since requesting references.

Inks and Bindings

• Audrey
• Contact #1 (6/9/22)
• Services: Amazon Reviews & Ranking
• Cost: $999 and up
• This is the first I've heard of/from this group. Their Facebook page looks fairly new due to the very low numbers of people who have liked/followed the page. Likewise, their website looks new with a copyright date starting in 2022.
• The FB page was created Feb 3, 2022.
• the URL for their company, inksandbindings.com, wasn't registered/created until Jan 6, 2022.
• The website and FB page position this group as a self-publishing group. Likely, the group found my book and want to talk with me about republishing or since it is a series maybe having me use their services for other books in the series. But I find it interesting that they only mentioned Book 1 in the message when there are 3 books already released.
• Since this is the first contact from this group I may call Audrey back just to get a sense of what they are after but I think I already know.
• I called Audrey and talked with her. She talked in circles and at time tried to dodge my questions but I forced her to answer things.
• Audrey says the company has been in business for 5 years. Had no answer for why they've been in business 4.5 years long than any of their digital profiles suggest. They also have NO profile on the BBB website. When confronted with these truths, Audrey tried to evade the issue and talk about other things to no avail.
• Audrey suggested initially that there was an "Amazon program" to get reviews and guaranteed sales using Amazon in-house reviewers. The wording Audrey used suggested this was an Amazon offered service but when I questioned that she changed her tune and revealed that this was a service Inks and Bindings offered called "Bookvertise" where they would do something through their "partnership" with Amazon to get Amazon's in-house reviewers to buy and review my book. The basic package for $1000 for simplicity would guarantee 4-5 reviews on Amazon. That's paying $200-$250/review.
• I did tell Audrey that before I would consider moving forward with her offer that I would require to speak with another author who had used their services in the past, a.k.a. references, and surprisingly, she agreed. Audrey indicated that she would get with her supervisor to arrange it and email me. I'm skeptical that the person they are going to try to connect me with is the actual author but we'll see. If she's willing to tell me the company has been around for 5 years when all signs point to this name only being 6 months old then I have to wonder about everything else they tell me.
• Also, their phone number also automatically popped up as "SPAM RISK" on my phone's caller ID.
• Update 6/13/22: A strange phone number popped up on my phone. It did show up as coming from CA, the same state Audrey's number showed but I get a lot of unknown calls from that state for various things. I opted not to answer. A short time later, I get a text from the same number. It is Audrey's boss, Zach Davis, saying that I had "been endorsed" to him by Audrey. The text made no request, no suggestion, or anything else. Since Zach can't be bothered to leave me a voicemail, email me, or provide any real content other than his name in a text message, I can't be bothered to text him back. There are already a few red flags with this group given the inconsistencies in Audrey's pitch and the deceptive wording she opted to use when describing the Amazon program that really isn't an Amazon program.
• Update 6/14/22: Zach called back. I recognized the number but didn't answer. I was in an epic Apex match. Again, no voicemail. No text this time though. Maybe my lack of response from the previous day was enough. I know Audrey said she would talk to her manager about references but I'm not interested in debating this fact with a 2nd person. If they were serious about it they could email me or even be bothered to provide relevant information in a voicemail or the text message about the next steps.

LiftedQuery

• Reign (Last Name Unknown)
  
• Contact #1 (8/29/22)
• Services: Book Query Letters and Submissions
• Cost: $199-$299/MONTH
• This is the first time I've seen something offered as a monthly subscription service which caught me by surprise
• On 8/29/22 I received a random email from Reign, no last name provided, just Reign. Reign's email was the typical "we got a copy of your book and would like to discuss its potential" type stuff. "It would only take 2-3 minutes" blah blah blah but without really saying much else. The email left a phone number and time on some future dates that I should call Reign to discuss.
• The web address in Reign's message was "liftedquery.one" which isn't a valid web address. When you hover over the link in the email it shows that the actual web address is "liftedquery.odoo.com".
• Odoo is a CRM type tool that has several features, each are separate subscription fees, one of which is a website like this one.
• If you do a Google search for LiftedQuery or LiftedQuery.one you get nothing. For Google not to recognize the domain means its either new or something else kinda iffy.
• I looked up LiftedQuery on the BBB website and found no record of it. I'm guessing this is a new group and doesn't have a profile yet or something along those lines.
• I was unable to find anything for LiftedQuery on social media and their website did not link to any social media pages either.
• Given that this was my first contact with Reign and this group, likely because its new, I didn't blow them off but I didn't just pick up the phone and immediately call. I sent a reply indicating that before we bother with a phone call that I need to know upfront if they'd be willing to provide references. Now it is a "wait and see" situation. Updates to follow.
• Update 8/30/22: Reign actually replied back on the afternoon of the 29th but I didn't see it until the 30th because guess what, the reply was automatically filtered to my Spam folder by my mail host! That aside, Reign's reply was typical. I had asked for references but LiftQuery "respects their privacy" and instead offered a random quote or testimony from someone that I have no way to verify. Then Reign followed it up with "Would this be enough for us to talk about this opportunity in Frankfurt?"
• It sounds like another of those Book Fair Show deals that I've gotten before because I've seen some talking about a show in Frankfurt. I politely declined and advised Reign that I do not do business with salespeople who do cold-call techniques without providing references. Let's hope they choose to leave it at that but we will see.
• Interestingly enough, in Reign's reply, Reign stated that he/she has had clients that they've worked with since 2018. I can't imagine LiftQuery is 4 years old but has no social media, no BBB profile, no Google record, and only a crappy, malformed, poorly designed webpage through Odoo.
• Reign also mentioned screenplays and book to movie adaptations which is another red flag for me given the experiences I and others have had with New Reader Magazine
• Update 8/30/22: Reign replied with a "fair enough" acceptance to my rejection. Reign did suggest I click on a few links that are supposedly for clients they handled the PR for. Funnily enough, one of them was on a Podcast after 6 query letters. I can get on dozens of podcasts without a single query letter, much less a $200/month subscription for query letters.
• Reign also suggested that I signed my book up for some network that authorized groups like this to contact me but I don't remember ever signing up for anything like that. Perhaps Newman Springs did when they did the Press Release for my book. I don't know, but I don't appreciate the sales tactics of those groups who have opted to contact me for whatever reason.
• Reign was actually very polite and just "I appreciate your time and patience. If you change you mind, feel free to reach out" and I thought that was nice. Its not often I get that kind of response from these groups. And while I will say such a response does impress me, the other failures of the group in terms of available data on Google, BBB, social media, etc., far outweighs that in terms of my willingness to entertain any type of agreement.
• Contact #2 (2/28/23)
• Reign contacted me regarding this very page. Reign essentially demanded that I take this page down under the threat of legal action.
• In his defense, the original title of the page was "Scam/Spam Contacts by Company" and I don't know any company that would want their information on a page with that title. But technically speaking, their email was auto-filtered by Yahoo! to my Spam folder which would count as a Spam contact.
• I replied to Reign indicating that I would not remove the page but would revise the title and add a disclaimer to the page to help alleviate any accidental insinuation that LiftedQuery is a scam. I don't know if LiftedQuery is a scam and never made such a direct claim when detailing my previous interaction with Reign but wanted to demonstrate my understanding to how the page's title might lead others to draw that conclusion. Now, the ball is back in Reign's proverbial court and what happens next is up to LiftedQuery.
• Update 2/28/23: Reign and I exchanged a few additional emails. I think we've found a suitable agreement to leave the page in place while clarifying any assertions or potential assumptions regarding LiftedQuery. And let me be clear that at no time was Reign rude or anything but professional in our exchanges. I can certainly understand someone not wanting to be explicitly or implicitly presented in a way that might suggest that they were in any way involved in fraudulent or illegal dealings and wanting to take the necessary steps to protect oneself from such claims.

• Alisa Vaughn
• Contact #1 [3/26/2024]
• Services: Social Media Promotion
• Cost: Unknown
• I received an email from Alisa on an address not affiliated with my books. Oddly, this is the second email about my books I've gotten at that address and I can't for the life me figure out how they are finding and connecting that address to my books.
• I replied the same day with a "thanks but no thanks" type message.
• The web domain for MyBookBees.com has been around since 2022, so newer but not brand new. The thing that sticks out to me about the registration is that it tracks back to New Delhi, India. I've not really heard of many nefarious groups in the literary world operating out of India so this might just be a group looking to capitalize off Instagram marketing schemes. I get a ton of DMs on Insta from people wanting me to pay them to boost my sales by promoting my book on their Insta pages. And a lot of those do track back to India. Maybe this is a similar group now reaching out via email. I don't know.
• But the real fly in the ointment for me on this one is the gmail account. Alisa didn't email me from an @MyBookBees.com address. No, she contacted me with an @gmail.com address. I can't take a business proposal seriously from a group that doesn't bother to set up business email addresses. To use a gmail address like that just seems "low rent" and doesn't inspire me to believe that any services they provide will be of any value to me or my books.

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New Reader Magazine

• Kelly Smith
• Contact #1
• Services: Treatment of my manuscript for Hollywood studios and streaming services that might consider my work for a movie or tv show.
• Estimated Cost: $13,000.00
• I exchanged emails with Kelly a few times and spoke with her at length in a phone call that lasted over an hour as she touted her company's success rates (60%+ if I recall correctly)
• The company had a very negative rating with the BBB with multiple complaints on file regarding failure to deliver and the company's difficulty in honoring their "cancel anytime" clause in their contract that called for a refund of monies paid for services.
• I found ZERO positive stories regarding this group online but the majority of posts I found specifically called Kelly out as being the person they spoke to initially but was getting nowhere with when the project soured.
• I made multiple requests for references but Kelly never provided any, claiming that the testimonials on their website was the best they could provide despite their asking price of $13,000 of my money.
• After expressing my concerns and findings with Kelly who tried to discount the numerous complaints as hearsay, I promptly rejected Kelly's proposal but it took multiple email exchanges with her before she accepted the fact that I was not going to be the next sucker in line. This level of pushiness did not do anything but add to my suspicions regarding the nature of their business model.
• Kelly Smith/Dave (J. Doe's Story)
• Contact #1
• Services: Film treatment for a book to be optioned by a studio
• Cost: $5,000.00
• J. Doe agreed to contract that had a clause that included a 50% refund if no option done within 2-years
• Contract signed in early 2020
• Contract expired in 2022 with no option signed
• J. Doe attempted to contact New Reader Magazine about refund but got no response from anyone.
• In April 2022, Kelly from NRM reached out to share exciting news about Netflix U.K. being interested in optioning the book.
• Someone claiming to be from Netflix using the name "Isabella Castillo" contacted J. Doe and requested an additional $3,000.00 to proceed along with a contract between Netflix and the author.
• The author shared the contract with a few lawyers who advised the contract was fake and associated with a scam.
• The author declined the contract and resumed efforts to have NRM issue the contractually bound refund but NRM has yet to respond to the author's requests.
• Author has contacted the BBB but the issue is ongoing as of 6/4/22
• With the author's permission and documentation, I have created a blog post that accounts for the author's interactions with NRM in a more detailed manner. You can read that blog here.

Silver Fox Media

•  Emma Brown
• Contact #1 [4/3/2024]
• Service: Movie adaptation
• Cost: Unknown
• Phone Number: 800-709-1178
• Phone flagged it as "Spam Risk" so like the others it went to voicemail. Emma left me a very brief message where she only mentioned a proposal regarding a movie adaptation of my book, though she did not specify which one, and her phone number so I could call her back to discuss.
• I can't find much about Silver Fox but I found enough. Their website domain has been around since 2019 but they have NO social media presence, no BBB profile, and almost nothing else is found about them online. I did however find them on another website that maintains an extensive list of "Overseas Scams" in which Silver Fox Media does appear.
• I did not return her phone call. I will leave it alone for now and see if she gets the hint or tries to call me again.

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Sprint Entertainment

• Peter Hoffman
• Contact #1: [10/4/2023]
• Services: TikTok Marketing
• Cost: Unknown
• I received an unsolicited email from Peter on 10/04/23. It was a very simple email. It mentioned the first book in my Ascension Legacy series by name, though it used the capitalization from the press release (THE ASCENSION LEGACY: Book 1: The Shamed Ranger) and not the typical capitalization one might expect from a person typed letter rather than the form letter this email gave the appearance of being. Peter's email even included some vague compliment of "it's clear that you have some remarkable talent" without giving any examples or specifics to suggest that he has actually read my book. This was immediately followed by Peter's suggestion that the company's TikTok Marketing services might be something I could benefit from. There was no mention of cost or anything beyond that aside from a polite closing and his email signature.
• "Sprint Entertainment specializes in helping authors like you reach their full potential, and one of our most effective tools is our TikTok Marketing service. Backed by real life data collected and analyzed by our team, we are confident that we can help you expand your online presence. If you have time, I would like to share our proposal with you."
• I promptly replied back to Peter's email indicating that I was not currently in the market for such services. I did not request to be removed from any mailing list or anything. At this point, the exchange has been simple and polite so I just left it at a thanks but no thanks type reply.
• Below is what I found when I checked into Sprint Entertainment:
• The BBB website does not have anything on file for any company under the name Sprint Entertainment in any state. Peter's email signature and the website says the company is in New York though.
• The domain sprintentertainment.com was registered in June of 2023 (June 22, 2023 to be exact according to whois.com) That means that Peter contacted me just over 3 months since their web domain was registered
• Their website is the typical website for groups offering publishing services. Everything is generic and vague with the intent of encouraging authors to reach out to them for information. Services include publishing, marketing, and "book to movie" conversion.
• Interestingly, the Home page had a testimonial from an Andrea G. and the About page included one from Andrea P. What are the odds that the two testimonials posted to their brand new page both come from women named Andrea? I'm not saying it isn't possible but what a wild coincidence.
• Their website lists the company's address as nothing more than "New York, 10001 USA" No street address. No city. No suite number. No P.O. Box. Nothing. "Just "New York, 10001 USA" That seems questionable to me. But at least the area code for the phone number listed on the page (347) does track back to New York. Still, if you're going to post an address, post the entire address. Just listing this minimal amount of detail seems suspect to me. I'm just saying.
• I did find a Facebook page for them. The FB page was created on August 10, 2023. It has no posts and no followers as of 10/4/2023. That means that in the 2 months since the page has been active that nothing has been done on a profile for a company that is listed as "Marketing Agency". That does not inspire much confidence that a Marketing Agency trying to sell me social media marketing services can't even market themselves on a key platform for 2 months.
• I did NOT find any profiles on Instagram that could reasonably be linked to this group. There was a Sprint Entertainment but it was not for this group. It was a hip-hop group in the Netherlands.
• I don't use TikTok so not sure if a profile exists for them there or not. I would hope so since Peter's email was offering TikTok services but I'm not going to create an account on that platform just to check on these people.
• My wife does have TikTok. I asked her to check for Sprint Entertainment through her TikTok account. She did not find a profile for Sprint Entertainment on TikTok that seemed consistent with this company's brand. How can they sell me marketing services for a platform they don't exist on?
• Their website does NOT include any links to any social media platforms/profiles for the company.

STRAT Advertising

• Unknown Contact
• Contact #1
• Services: Marketing/Advertising for authors
• Cost: Not sure but others have posted roughly $699
• I've received 2 phone calls from someone representing this group in the past month. both calls have come after normal business hours which seemed odd enough but in the voicemail the individual says their hours are M-F 5PM-Midnight! That has all the makings of someone overseas operating through a U.S. based redirect phone service if you ask me but who knows, that might be their legit hours in NY.
• The person in the voicemail is kinda hard to understand for me. I had to listen to the messages multiple times to work out the name of the company she said she represented and she butchered the name of my book too. I have yet to make out what her name is though.
• They do have a website but it is very basic with NO information. There is a signup form where you can request information but I could not find anything posted openly about their services and costs. There was only a banner that said we provide the following services but no real details. There isn't even a phone number or company address listed that I found.
• The website shows a copyright date of 2016 but I found no record on the BBB website for a company with this name.
• I did a quick Google search and found other people trying to figure out who this group was and the general consensus was a waste of money. The best record I found was a guy talking about they wanted nearly $700 to rent a spot on the group's table at a book fair event or something along those lines.
• The lack of information, the odd business hours, and the fact that after nearly 6 years in business they have no BBB record tells me to not go near this group with a 10-foot pole.
• Update (11/29/21): Somebody from this group called me again. Still, my book was "highly recommended" to them but she didn't say much else. I also wasn't able to make out her name. Still not interested in calling this one back to see how far down the rabbit hole this goes.

Unknown Group(s)

• Alex Martinez (Unknown)
• Contact #1 (8/1/22)
• Services: Unknown
• Cost: Unknown
• I received a phone call on 8/1/22 that my phone automatically flagged as Spam so I sent it to voicemail. A few minutes later my phone pinged to let me know that someone had left me a message.
• The message was someone named Alex Martinez but the individual did not identify a company they represented or anything, just "...this is Alex Martinez....give me a call back thank you."
• The funny part is that Alex called me Anthony at the beginning of the message before stumbling through another word and then correcting my name to Gary. It seems Alex wasn't sure who they had dialed. The message did not leave any contact details beyond the name Alex Martinez so I'm left to assume the number based out of Westminster, CA, is an appropriate callback number though I have no clue where that number is expected to go since Alex left no other identifying information.
• The only thing the message said was that Alex had received "a book endorsement with your materials...". Whatever that means. I'm assuming it is the same "we've received recommendations about your book by our Amazon partners" or "your book has been highly recommended to us but there are concerns about X that we'd like to discuss with you", you know, all the typical hooks they try so they can sell you their services to get your money but provide little actual value in return, if any at all.
• Interestingly enough, Alex made no mention about which book was the subject of the call. I have multiple released but not sure which Alex was referencing. But then again, Alex couldn't identify a company they represented or leave a callback number in the message so it stands to reason that Alex likely has poor communication skills which does not help the situation any in thinking that this is likely a person or group I would NOT want to do business with.
• Unknown Woman
• Contact #1 [3/15/2024]
• Services: Unknown
• Cost: Unknown
• Call came in to my cellphone and was automatically flagged by my phone as potential spam. I sent the caller to voicemail. The caller left a message but I have no clue what she said in most of the message. It was clearly something to do with my book The Ascension Legacy - Book 1: The Shamed Ranger but beyond that neither I or Siri could make out what the woman leaving the message said. I managed to make out a little more than Siri did but not much. Its unclear in the audio what the caller's name is or who she says she works for. She was trying to pitch some service to me but the audio is too jumbled and messy to make out what she's saying.
• Voicemail transcript: “Hi this message to Mr. Karen Sean this is Jennifer Shannon I'm calling you you have a great charger media and the reason why I am trying to get in touch with you it is because I just received a completing all article regarding your material and one that I am referring to you ascension legacy book one machine rangers that I just thought it would be a perfect or great fortune would be a perfect time to inform you that you are one of support Oscars yes we are hoping to be charging off spotlight that is part of the case and of course is shows which is hosted by an road caster house if you are interested so should you like me to assist you or education for this excuse review medicate and please feel free to ring back 302412949873020129498 extension 11184 I look forward to hearing from you and part of the show thank you and have a wonderful day be safe…”

URLLink Media and Publishing

• Blake Brown
• Contact #1
• Services: Republishing and Marketing
• Cost: Undisclosed
• Got email from Blake on 11/3. The email suggested they would republish my book for free provided that I purchase marketing services. The email listed several service packages but no prices for any package.
• My email automatically flagged the message as Spam and put it in my Spam folder so that's what I'm treating it as but felt compelled to add this contact to the list for future reference.
• Katrina Parker
• Contact #1
•  Services: Unclear. She left a voicemail suggesting that the cost of my books were "too high" which is typical of poachers trying to get authors to "republish" with them to decrease book prices as a sales approach to increasing sales. Her follow-up emails did not go into any detail but that may have been due to my replies.
• Cost: Unknown. Since we never discussed exactly what she was trying to sell me there was never any discussion regarding cost.
• Katrina called me on 3/16/22 and it came up as Spam. I let it go to voicemail, because why would I answer a call flagged as Spam? A minute later my phone popped up saying I had a new message. When I listened, it was the typical "we've been recommended your book but there are concerns about the price being too high," etc., etc., etc.
• Katrina's voicemail was quickly followed up by an email to me that only asked if I was the author of The Ascension Legacy: Book 1: The Shamed Ranger. There was no content regarding what her interest was in the book, what services she was peddling, nothing. Just that question and her email signature. Of course, the really condescending part of it all is that they get my contact info from the press releases for my books so the phone number and email address are clearly mine and there is no reason to ask but I can understand the attempt at courtesy.
• I replied to her email indicating that I was indeed the author but that I was not interested in acquiring any services. She was not the first person to contact me from this group so I was already familiar with what they offered and what they commonly tried to sell me. I headed off any attempt at conversation or sales discussion because I knew there was nothing I wanted from her group. My reply was polite but it was clear, I was not interested in any services such as republishing, changing publishers, etc.
• Katrina actually replied too. She said she wasn't trying to get me to change anything or republish anything but likewise, she never said what she wanted. Her voicemail suggested that she was interested in helping me reduce the price of my books which typically means paying them to reprint my books, i.e. changing publishers and republishing. The fact that in two emails she never said what she was trying to sell me suggests that either she wasn't committed to the sale or my initial reply made it obvious that it wasn't worth her effort. Either way, her voicemail gave me all the information I needed.
• I replied to Katrina's reply and asked to be removed from her group's contact list. Katrina is the 3rd person from that group to reach out with the same message. If I haven't been convinced to do business with you by now, just give up.
• Contact #2
• Update 4/6/2022: Katrina called again and left the same voicemail as before. Unlike before, I did not receive an email this time but it still does not change the fact that despite my previous request to be removed from their contact list that I still received another call from this group. This type of disrespect and disregard for the author's wishes only serves as a good reminder of why I have not opted to do business with this group and why I likely never will. If they won't listen to what I say before I give them money, why would I expect them to listen later?
• Unknown Contact
• Contact #1
• Services: Republish my book and various other "recommended" services
• Cost: "Free" for republishing and other services will cost an unlisted amount.
• I'm not even going to give them a chance to discuss this with me. Yes, I've become somewhat jaded after dealing with multiple groups that can't even sound trustworthy or believable to even give this group a chance after looking into them for only a small amount.
• When I checked the BBB's website (bbb.org) on 9/14/21, this group had a rating of 3 out of 5 stars. On the face of it, that looked good but as I dug deeper it seemed the positive reviews were suspect. Most of them came within a few days of each other in Sept. 2019. What are the odds that multiple people are all going to post 5 star reviews, most of which were not very specific regarding services rendered. One, in fact, made a point to call out that clicks do not equal sales. It said nothing about what the group did for them but seemed to be more making a sales excuse to refute a complaint regarding the group's marketing services not resulting in sales.
• When reviewing most complaints, they all seemed to share a common theme, fees were paid but services not provided/projects not complete, and communication was horrible (although friendly). It seemed that the group was good at making excuses but not delivering. And for nearly all complaints, the company replied to the complaint in an effort to justify the issues reported but the complainants generally rejected the customer's response as misleading or incorrect. One person even had to get an attorney involved. That does not inspire one to use the services if it will require you to have legal representation to get your money back because the provider fails to provide the services they were paid for.
• Carl Perez
• Contact #1 [12/5/23]
• Service: Have my books available in Barnes & Noble
• Cost: Unknown
• I received an email from Carl with the subject line of “Are you still the Copyright Holder of the book?” The body of the email talks about B&N looking for “fresh titles” to stock their shelves. The only hint at a service mentioned is that my “book will have the chance to be displayed to their 600 physical books store nationwide!”
• • Spelling errors aside, the message makes no attempt to suggest what URLink is wanting to do other than “display” my book to B&N stores. I assume the intent was to suggest that my book had the chance to be displayed IN their 600 stores but that isn’t what it said.
  • I replied to Carl’s message indicating that yes, I am the copyright holder of the book in question. I also advised Carl that my books are already available through B&N and that I was not in need of any services.
• Contact #2 [12/7/23]
• Service: Have my books available in Barnes & Noble
• Cost: Unknown
• I received an email from Carl with the subject line of “Are you still the Copyright Holder of the book?” The body of the email talks about B&N looking for “fresh titles” to stock their shelves. The only hint at a service mentioned is that my “book will have the chance to be displayed to their 600 physical books store nationwide!”
• No, this is not an error on my side. No, you are not seeing double and in need of an eye exam. I received the exact same email from Carl two days after the first with no acknowledgement of my previous reply.
• Given Carl’s extremely short memory, I replied with a tart “I’ve already answered this email 2 days ago. Do not contact me again.”
• Contact #3 [12/19/23]
• Service: Have my books available in Barnes & Noble
• Cost: Unknown
• I received an email from Carl with the subject line of “Are you still the Copyright Holder of the book?” The body of the email talks about B&N looking for “fresh titles” to stock their shelves. The only hint at a service mentioned is that my “book will have the chance to be displayed to their 600 physical books store nationwide!”
• No, this is not an error on my side. No, you are not seeing triple and in need of an eye exam. I received the exact same email from Carl a third time with no acknowledgement of my previous replies.
• My reply was less polite this third time.
• I do not find a profile for this group on the BBB website (red flag!) so I am unable to file a complaint there.
• Contact #4 [1/2/24]
• Same email as before. I mean the exact same!
• I replied and this time added the contact email address from their website to the reply asking that they have Carl cease and desist in his contact efforts. I provided dates of Carl's previous emails and my replies to show that I have already expressed that I have no interest in his service and that I had already asked twice for Carl to stop contacting me. I advised that this and future contacts will constitute harassment and that if they don't do something about Carl's unwanted communication that I will seek legal action. Let's see what this does...
• Contact #5 [3/22/24]
• Service: Have my books available in Barnes & Noble
• Cost: Unknown
• If you're keeping count, this is the 5th email I've gotten from Carl regarding this service despite me advising after the first email that I was NOT interested in the service and then with the next two that I wanted to be removed from his contact list. I'm guessing Carl doesn't read his emails (or maybe can't read them?)
• I replied again and reiterated that I had previously asked to be removed from his contact/mailing list. This time I added that I would not now or ever be interested in doing business with such an incompetent company that can't even follow a single simple request.
• I tried to file a complaint with the BBB but URLink is non-existent according to the BBB website. Perhaps they are listed there under another name? Regardless, this name appears in a variety of other articles and websites warning authors to avoid their services. I refuse to the use the word scam when describing companies I haven't worked with or have firsthand knowledge of but there does seem to be a common consensus among others that this is NOT a group authors should do business with. Regardless, Carl's blind refusal to accommodate my now 4 requests in the last 3 months to be removed from his contact list is all I need to know to know that URLink is not a company that listens. And if they can't listen to the needs of prospective clients then I highly doubt they will care to listen to the needs of clients once they've gotten paid.

Westwood Books Publishing

• Peter Pascual
• Contact #1
• Services: Publishing, republishing, targeted email marketing, etc.
• Cost: I don't know. I didn't talk to them but their sales emails, yes EMAILS, were very general and aimed at trying to get me to contact them so they could figure out what services I needed.
• I received 4, count 'em 4, emails from Peter over a course of 22 days. Yes, you read that correct, he sent me 4 unprompted emails in the span of less than one month. Of course, looking into it a bit more, I discovered that all 4 of these messages were part of some mailing list campaign. The group uses Mail Chimp, suspiciously the same mail provider I use for my book marketing newsletters, and it had the same familiar newsletter template (and the Mail Chimp banner at the bottom of the email).
• I replied to the email address listed (Peter's) and suggested that they remove me from the list in addition to me clicking the unsubscribe button on the email. I'm guessing they auto-added my information to the mailing list when they found it in a press release because I know I didn't sign up for it!
• I checked them out on the BBB website. They have a 2.5 out of 5 rating. It shows they've been in business since 2018 (3 years). In those 3 years it seems that 9 complaints have been filed with the BBB where all of them seem to claim a lack of services and communication and the company seems more than happy to publicly argue with the complainants through the BBB website. It would seem reading through those threads that the best way to establish communication with this group is via a BBB complaint and anything less will go ignored...ouch.
• There aren't very many reviews on the BBB website for them either. And they are either 1 star or 5 pretty much. The positive reviews were less descriptive than the negative ones and somebody likes to argue with reviewers too. I can understand wanting to "protect the brand" but I'm not so sure going back and forth with an angry customer in a public forum is the most professional way to resolve a complaint or that it protects the brand much. It actually causes me to have some sense of security about the truthfulness of the complaints.
• They do have an actual website that looks pretty standard, nothing fishy. Their online bookstore is 90 pages with 8 books per page which would indicate that they've got nearly 720 books under their belt. Now the quality of those books, I can't say but it seems they've done something at least.
• I don't know that I would consider this group a scam in the typical sense but it does seem that it might be one to have some serious hesitations about doing business with.
• The biggest thing for me is when I looked up the company on a website that rates publishing service providers this is what they had to say about Westwood Books Publishing: "Formerly known as Greenberry Publishing, a vanity press rated "F" by the Better Business Bureau." Apparently they were once known by another name with a horrible BBB rating. If that's not enough of a reason to think twice about dealing with this group then I don't know what is.

Writers Apex

• Kelly White
• Contact #1
• Services: Writers Apex wanted to "republish my book" because my book's prices were "too high". Their service would reduce my printed book cost by 25% and my ebook cost by 50%.
• Estimated Cost: Unknown. I hung up on her before we even got there.
• I had two questions for Kelly during our phone call. 1) How does your company plan to accomplish such significant cost reductions without altering the format or content of my material? Her only answer was "we will republish your book" which does little to explain how that accomplishes such a goal. 2) Do you have references of other authors that you've republished who saw the claimed reduction in price that led to an increase in sales? Her answer to that was "our client details are confidential".
• Since Kelly could not explain how her company planned to achieve what they were trying to sell me and refused to give me references who could speak to her company's ability to deliver on their promises I gave Kelly an ultimatum, give me references or we end the conversation. She continued to tell me how I needed their help because I didn't know things that they did and repeatedly dodged my questions until I grew frustrated enough to terminate the call. I flagged her email as spam and the number she called from already showed up as spam on my cellphone (clue #1).
• Contact #2
• Update 8/1/21: Wow! Just wow! Kelly sent me a new email basically trying to have the same conversation with me again. It was like she had no knowledge of our previous contact. Do they not keep a record of who they have and haven't reached out to? Do they not keep a record of who has and hasn't shot them down recently? I mean, it has only been 4 months since she sent me the EXACT same email (subject line and everything).
• I replied and politely reminded her that she and I had already spoken on the subject and that unless she could arrange for me to speak with authors who used their services with success and she could offer a better explanation than "because we will republish your book" as to how they plan to achieve things that my previous decision will remain unchanged.
• Contact #3
• Update 8/30/21: I guess the last email she sent me at the beginning of the month that I replied to did not register with her because I got a 3rd email from her, this time for my latest book release. It was the same email as the two previous ones she sent. I am flabbergasted that she would contact me a third time given our last two exchanges.
• Once again, I politely replied and questioned if they tracked their contacts given our previous exchanges. I reminded Kelly that I would not entertain any services she offered unless she could explain how it would work AND provide references. I ended the email with asking her to lose my email for any future contacts if she was unwilling to provide that information since that would be the only way I would move forward with her attempts to sell me services I didn't request.
• Contact #4
• Update 9/7/21: I received the same email again from Kelly. That is 3 emails with the exact same content in 5 weeks. I replied to the first two with NO response from Kelly. At this point, I have no reason to think that this is anything but harassment given that she keeps sending the same email, she never replies to my responses, and I previously asked her to stop emailing me. If this isn't sufficient excuse to NOT do business with someone, I don't know what is.
• Contact #5
• Update 11/17/21: Kelly strikes again with another repeat email. This chick either doesn't know the word quit or is just stupidly persistent. I've already made it plainly clear that I do not want to have contact with her. Perhaps if I don't reply she'll go away?
• Contact #6
• Update 3/19/22: Yet another email from Kelly that matches the previous ones. I guess my refusal to participate in their programs multiple times are easily forgotten or she hopes that I have but either way I replied the next day to decline her services (again). I did add a line requesting to remove my information for all future contacts. I guess we'll see if she pays attentions and honors my request this time since she obviously didn't honor my last one. If it happens again I may have to look into escalating the issue because this is bordering on harassment in my mind.
  
• Contact #7
• Update 4/5/22: Yet another email from Kelly. The same as the others. I guess she either didn't see or chose not to respect my last request to stop contacting me. This time I was less polite and more blunt with "Stop contacting me" and "Do not contact me again" statements clearly at the top of the message with no additional data.
• Contact #8
• Update 7/29/22: Kelly hasn't gotten the hint. A different formatted email this time but still essentially the same thing. I replied with ANOTHER request for Kelly to stop emailing me while also indicating that I was NOT interested in their services. I guess it is time to turn up the heat on stopping this harassment.
• I left a review on the BBB website for this group. They showed 0 reviews so I figured I'd start there with a 1 star review (0 wasn't an option) to see if I could get my point across to anyone that way.
• Contact #9
• Update: 8/21/22: Yet another email from Kelly about the same BS as her last 7 emails. Having requested a cease and desist on communication from this group on 8/30/21, 3/19/22, 4/5/22, and 7/29/22 have not been effective and my complaint lodged with the BBB regarding their harassing tendencies hasn’t helped, I am not forced to explore other legal recourse to get this group to stop contacting me.
• I did reply to Kelly’s email with a 5th request to stop contacting me but I have no reason to think that she will respect that request given that she has failed to respect the last 4 requests.
• Contact #10
• Update 9/25/22: Kelly sent me ANOTHER email despite my multiple requests for her to remove me from her contact list. This time I was MUCH less polite in my response. I still don’t think my blunt and somewhat rude reply will make a dent in Kelly’s dense head. Perhaps it is time to try a registered letter sent to the address specified in Kelly’s email signature where I make my demand to be left alone more formal along with a cease and desist letter from an attorney. This is getting really old!
• Contact #11
• Kelly sent another email to me on 11/23/22. I replied with a blunt message. I have no disillusions that she'll read it or abide by it's message to leave me alone but at this point I see no point to continue a polite facade with this group given their repeated failures to honor my written requests to cease communications with me.
• Update 12/26/2022: After filing my complaint with the BBB regarding this company and individual, the BB replied saying that after 30 days that they had not been able to establish contact with the company regarding my complaint. Sadly, the BBB have closed my complaint for the time being and will make no further attempts to deal with this complaint. Should the company reach out to the BBB later about it, unlikely, then the case will be reopened. Guess I’ll just have to open a new complaint the next time she emails because after 10 emails I have no reason to think she’ll stop now.
• Mia Morgan
• Contact #1 [4/4/2024]
• Service: Republish my book
• Cost: Unknown
• The return of Writers Apex! It has been a while since Kelly White has reached out to me so I guess they thought a new name might make me forget who I'm dealing with. Wrong! This was the exact same email that I got from Kelly White 11 times before. The only difference this time is it has Mia's name on it. The body of the message and even the subject line are 100% the same. Pitiful. Just pitiful.
• I replied the following day making sure to let Mia know that I have rejected Kelly's 11 previous offers and that I want nothing to do with this group. I closed with "STOP CONTACTING ME!" but something tells me they won't bother to read that bit.

Writers Branding NJ

• Kevin Price
• Contact #1
• Services: Marketing, publishing, social media services
• Cost: Varies
• Kevin first reached out via a cold call on 10/27 but the voicemail was difficult to understand. He left only his name and phone number but nothing about a company website or email address that I could use to lookup the company he said he represented. The name of the company was difficult to make out in the recording. Given the poor quality of the recording and lack of researchable information, I opted not to return his call.
• Kevin reached out again, another cold call, on 11/5. This voicemail was clearer sounding but again I wasn't sure exactly who he represented. This time I returned his call and left him a voicemail with my email address and asked him to send me some information, mainly so I could figure out who he worked for.
• Kevin emailed me twice on 11/5. One was a general sales email that talked about what I could achieve by working with them but little mention of exactly what they would do or how much it would cost. The second email was a special email where for only $2000 they would write a 500 word review that they would get "published" in different places which would entitle me to put a "as seen as" logo on my website. Yippee!
• The thing that most turned me off on Kevin's approach is that in his voicemail, before he ever had a chance to talk to me, made mention of my books "still having a fighting chance" and "a rough experience". He had no idea how rough of an experience my books have or haven't had nor is he able to quantify what a fighting chance is until he speaks with me about their sales performance vs my goals. In his email, he also made mention about marketing campaigns "not doing anything much". Again, how could he know what had or hadn't been done and the results of such campaigns? He suggested his presumptions were based off of data acquired from the printer despite that data not being publicly accessible which only undermines his assertions as true and valid.
• Through additional back and forth via email, Kevin suggested that he had somehow acquired my sales data from the printer, which is not available publicly which would suggest his latest claim was a lie. When I fired back about his lack of information and other false claims, he "excused" himself from the conversation and it ended there. I made it clear that I was not interested in talking with him given his poor attitude, lack of insight, and false claims about being BBB accredited when the BBB website specifically said they weren't.
• Contact #2
• Update: I guess Kevin "didn't get the memo" or understand his own words about "excusing" himself from any conversation because he called me on 11/20 and again on 11/24 leaving me the same voicemails as before. It was as if he had no memory of our previous conversation, how he got caught lying about things, and that I expressly said that I was not interesting in doing business with them. Today (11/29) I politely replied to Kevin's previous emails indicating that I had received his latest messages but that I still had no intention of doing business with him. I made it very clear, in a respectful manner, that I did not want any contact from him. I requested that he stop calling me and that moving forward the only contact between us would be initiated by me if for any reason I ever lose my mind and choose to do business with a group that can't even keep their own word during pre-sales efforts.

Writers' Branding/Reading Glass Books

• Natasha Dawson
• Contact #1 (Aug 1, 2023)
• Services: Book consignment program
• Cost: Unknown
• Note: Writers' Branding NJ and Writers' Branding/Reading Glass Books share the exact same address which leads me to believe these are the same company but Natasha's message was branded slightly different than the contact I received prior for just Writers' Branding NJ so I'm keeping them separate just in case.
• This one was a bit different from the rest. A) the contact came in the form of a text message to my cellphone and not an email or phone call. I've heard of others getting text messages from groups but this was the first for me. B) Unlike many of the other companies that contact me, I found a plethora of information online regarding this group (Spoiler Alert: None of it was positive) C) This is the first "consignment" service that I've run across. Usually it is people trying to have me use their publishing services, marketing, convert to a movie, paid radio interviews, etc., but I've not seen consignment before now.
• The text message didn't mention any specifics about the program. The text listed 2 physical locations that they could have my books displayed at "reaching 3k-5k servicemen/staff" as at least one of the two locations is on a military base.
• A quick Google search for the company name Reading Glass Books revealed a lot of data.
• One of the first links was https://writerbeware.blog/2021/12/03/a-pay-to-play-bookstore-scheme-the-reading-glass-books/ which breaks down the business model for "consignment" book sales and offers images of the physical locations mentioned in the sales pitch. It was an enlightening read that anyone contacted by this group should make a priority.
• I found some social media pages on the big social media sites (FB & IG primarily). The page histories are consistent with the company's posted background with starting around 2020. The FB page has over 1.6k followers but so does my podcast that I started with my son about a year ago. We've gotten about as many followers in 1 year that they've gotten in 3...just sayin'.
• I found an entry for the business on the BBB website. The rating on the BBB website was good (rating of A at the time I wrote this) but there were 0 reviews and 0 complaints which makes it hard to make any determination about the company's capabilities.
• Of course, I found their company website that listed Sonny Goot as the owner and founder of The Reading Glass Books
• I found a LinkedIn profile for Sonny Goot. Consistent with what was posted online, Sonny is in the US military but about to retire after more than 20 years of service. It also shows The Reading Glass Books on his profile with similar dates as other things posted/found. However, I don't see anything to suggest what Sonny's qualifications are for running this business or providing valued services.
• I also ran across this link: https://www.bizapedia.com/nj/the-reading-glass-books-llc.html which also includes some very not flattering reviews for the business. There were only 3 reviews posted when I found the article but all 3 were 1-star reviews that slammed the group's business model.
• And as per my usual approach, I did a WhoIs lookup on the web domain just to see if anything else showed up there. Most of the data is private (an option when registering domains to keep personal contact info hidden). The dates here lined up with everything else.
• Basically, what was found out about the consignment model is that The Reading Glass Books group sells shelf space to authors. The prices mentioned varied but essentially authors send books to this group at the author's expense on top of the shelf rental cost. The store will then reportedly display your books in the rented shelf space and will pay the author 100% of the sales for any of their books. Seemingly, the store makes its money from the shelf space rental fees paid by authors and not from book sales. Of course, the real question is how frequently authors can expect to see sales from that space to justify the cost of the rental space.
• Bottom line: I'm not a fan of the consignment business model as described by those reviewing the business in the links posted above. I'm not impressed by the three 1-star reviews. I'm not encouraged by the fact that the business is relatively new and focuses on its airbase location when its owned by someone leaving the military which makes me question the longevity of the location. Also, I'm not excited about the generic text message Natasha sent. Nowhere in the message does it include my name or the name of my book(s) that prompted this contact. The lack of details in the text message makes it feel like a mass messaging system was used to just spam every phone number in their system and was in no way a personal or direct contact (Of course the "Reply STOP to stop receiving messages") at the end of the message also seems to confirm that suspicion. .
• Contact #2 (8/24/2023)
• Same as before, I got a text from Natasha regarding their consignment service with not much else in the way of information other than a phone number to call and discuss.
• Oddly, I gave the 'Stop' response to the first message to "stop receiving messages' but I guess the definition of that phrase means something else to Natasha/Reading Glass Books given that I got another message.
• This new message said to reply with 'Unsubscribe' to stop getting messages from them, which I did also, so we'll see how well this one takes hold. But to be safe, I'm filing a complaint with the BBB given that I've already requested to be removed from the communication list over 3 weeks ago.
• The company replied to my complaint through the BBB on 8/28/2023 acknowledging that I had complied with the instructions, that they would address the issue internally to ensure that no additional communications were sent, and that they would review and address any internal training policies/procedures to prevent others from being subjected to future unwanted communication. I am happy to see that the company has acknowledged the issue and confirmed my experience but only will time tell if the issue if fully addressed, at least as far as my contact goes. This does go some way to show some level of customer focus and company integrity but given the proof provided I would have been shocked had they returned with anything less. I can only hope that they would show similar care and concern if someone else reported similar activities without having the evidence to support it like I did.